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Is your business losing the customers because they are not entertained properly at the right time? Well Smart Matrix has a solution to this of your problem. You do not have to hire more persons to take call or increase your extensions to be always received. In short you do not have to lend your organization with these many expenses. Call Queue management entertain your customer so that they do hang the call even if they are in queue. Your extension number will never represent a busy tone either it will play the functionality you have decided to make listen to your customers.

This system also keeps records of all the call even if they are disconnected so that you can revert to them whenever you want. The queue system is a high productive source to build and increase your efficiency. Your organization will never lose a customer because of heavy flow in calls as every call will be answered and if not then can also transferred to the preferred extension. Therefore now you have a smooth solution like call queue management in the peak rush hours as all the incoming calls are entertain well on time. Instead of hiring new employees and providing them with suitable training which is time and cost consuming one can opt this easy to applied system.

In the vital components of an organization, a big part is to communicate with their audience in a manner which is easy and solved. Digital media is ruling the market with its high tech options which is the easiest way to communicate and share your branded messages to maximum number of people. It is easy for our generation to get our self-connected with digital media. Smart matrix adapts such options which are friendly with the atmosphere and are accepted world-wide. Our Queue Display System is equipped with latest features which can position well indoor as well as outdoor. Restaurants, railway stations, malls, hospitals, bank and other areas where crowds are usually a part can receive productive results from this system.

Any kind of information or message conveyed through digital sources like LED or some big screen, has a smooth path to get connect to an audience. We work on attractive options to convey your branded messages in an eye catchy way so that it always came into notice of its passers. Along with the information or message you can also show updates on weather, current news, stock exchange rates, etc., in order to grab the attention of the public.

Our system can efficiently managed by a customized server which can be control single hand. In big organizations, visitors get confused of where to go for their respective service because of the multiple areas; therefore such displays can guide them with the right source of information and are guarded where everyone can have easy access to it. Our company has well satisfied clients which have used our services in different field and achieved their objective adequately.

Organizations with heavy flow of customers should choose the path of Customer Queue Management as this will minimize the visitor’s long lines. This will improve the efficiency of the appointment area as there will be no crowd therefore the function will be smoothly followed. Following are the few more features of Customer Queue Management:
• Customer will not get frustrated as there is no queue therefore this system will .
• There will be no confusion with the appointments as everything will be managed by system therefore it will improve the performance of the staff involved in the organization.
• When your customer is satisfied then it will result in the growth of profit.
• At times customers walk away while observing the long queues; therefore by opting this system customer’s will not avoid your service.
• This system works with the hardware and software inserted therefore this will reduce the waiting time as there will be no chance of confusion.
• Because of the smooth operates there will be an improvement in the working of the environment.
• This system is very easy to use and can get customized as per required.

If you are handing an organization where extreme amount of visitors arrives to accomplish their work then it would have been very hard for you to handle the crowd in a fluent manner. This kind of scenario will irritate the person standing in the queue and the person dealing with the queue as well. Therefore opting the advanced technologies is the next best logical step to come out of such issues.  Queue System enables your queue to get managed in an adequate way. This technique will provide Queue number system which a person while visiting your premises will receive by entering their data into an automated machine. By this activity they will be able to watch their position in the queue without their physical appearance. They will receive their queue number in the form of a virtual ticket, token or a notification through a display guarded in the premises or in mobile. Your customers can also apply their bookings from their place itself and can know the exact timing of their turn. Time is the most valuable asset now days therefore to respect and value the time of your visitors is appreciated worldwide.

A Message Queue System is a mechanism that allows a sender and a receiver to exchange messages. In this process the sender posts a message in the queue and the receiver retrieves the message from the queue. A message queuing system builds a bridge between distributed systems, where you do not have to walk up to the concerned person to convey your information as you can communicate via Queue Messaging. In today’s scenario where time is the most valuable asset, therefore nobody wants to waste their time standing in the long queue and waiting for their turn. Via this system you can send and receive the applications smoothly and adequately. By this process your organization will also be able to communicate with the visitors and can understand their area of comfort. Your visitors will able to share their thoughts regarding your services and you can keep an eye on everything as all the data is recorded so it is not necessary to respond immediately. This service provider is a great source of exchanging messages in a faster and effective way.

Communication is the biggest to lend between the customer and the organization. It is difficult of a big organization to convey messages or information to each and every person present within the premises. Therefore Digital Signage Display conveys all the information which is feed inside it. Digital Signage is a big screen which is guarded in the place where utmost number of people can visualize it. The technology can also provide some real time information if inserted. It is hardware and a software device which will be customized as per the interiors of your organization.

Technologies which can decrease the usage of paper and printing are the next best logical step to take in future. Therefore to deliver your branded messages in this complex environment through digital technology is the consumption of all the resources which are profitable in nature. Smart Matrix introduces a wide range of Digital Signage displays which will be well suited for every king of organization.

Whether you are engaged with some important work or enjoying a holiday abroad, anything and everything you want to know is at your fingertips. Queue Management App allows your customer to make a pre booking of their appointments which will be notified to them via SMS. This application will also assist your organization with intellectual Queue System which will monitor real time queue information. Your organization  can also communicate with the customers and can also take feedback regarding their experience. There will be no wastage of time as this application will monitors all the appointment scheduled and will notify each and every person with the exact time of their turn. Your organization does not have to deal with long queues and delayed appointments. This allows your customers to join a queue before they physically arrive at your organization.

EaZy-Q aims in providing their clients with the latest technology so as to ease their efforts in maximum manner. They work for large organizations or public place where there is heavy flow of customers. Heavy flow of customer’s increased the waiting time which is not appreciated by anyone. Therefore, Queue System Software is a technology which enables an organization to smoothly manage long queues of customers. This software is an automated device from which virtual ticket or a token is dispensed or one can take from reception. On receiving the token or the virtual ticket you will get notified at your turn via some announcement or notification.

This software will not waste your precious time standing in the long queues. You can also place a reservation online. By this you will get to know the exact time of your arrival.  Now you can make your visitors to go through your business brochures or can allow them taking a look at your premises in the meantime. Queue System Software enables your functionality to work in more productive manner and built the trust of your visitors.

Watching TV and using computers in our daily routine life has trained us to look at screens for gathering information, therefore Digital Signage Software is the best choice for reaching large audiences. It is a huge virtual interactive display which provides information as per loaded or inserted. It is in the form a creative presentation which not only conveys information but also attracts the visitors. It not only informs and engages more people through creative presentation, but also reaches them instantly and reliably – and messages can be updated or retired in real-time. It is a modern approach to corporate communications that draws in viewers with bright, animated graphics and interactivity.

Digital signage Display are increasingly common, and every day more and more campuses, government institutions and corporations are finding their own ways to benefit from this increasingly affordable technology. Digital signage Solution is cheaper than prints in large audience. You can use multiple screens to convey your message and information also can change what’s on the screen throughout the day. We believe in making digital signage as easy as possible for our clients so that they can access it faster for easier communications.

Information Kiosk is a system which conveys necessary information required at public places. A computer or tablet locked down to allow users to navigate a website or custom application where users can find information, conduct a transaction, enter information, and more. The system not only allows for a more effective customer service, but it analyses daily customer service transactions for an improved company performance. Information Kiosk System is productive in the areas where there is heavy flow of customers. The system provides customers with the information which they are looking for or is useful to them. Basic information like handouts or brochures about areas of interest, places to visit, local attractions, and more are inserted into them for the ease of the visitors.

The Information Kiosk is a much more flexible choice when trying to communicate with the customers. We have a wide variety of layouts which will be well suited for the ambience of your organization. Colors and a few features are customized as per preferred. It’s very portable and brings a user-friendly approach to the new generation. Overall, utilizing an interactive information kiosk is a more modern, effective way to communicate with your intended audience.