Category: EaZy-Q

Queue System Is Important to Improve the Customer Interaction

Taking the next step towards the upcoming technology Digital Signage Kiosk which has successfully proven its result in generating productive outcome is a logical aspect. The feature has nourished many sectors with its smooth and easy working. So as many sectors, Restaurants are also enjoying a greater efficiency as self service kiosk proportionally placed their position in the market. There are many ways in which the technology has overcome restaurants with positive points such as promoting a service or brand, upgrading menu boards, no bar of language as everything can be acknowledged by pictures and the most important aspect that it manages the q systems and reduces the operational time.

q systems
By using media enhancements such as rotating pictures and videos, customers get to know your brand and service much better than with printed boards. This will also reduce much of the burden that falls on the shoulders of staff as functions will be managed accurately reducing the queues in front. The idea behind the entire functionality is to have a strategic view of the customer interaction and to cover all the potential points which are from the end of customers in order to obtain a stellar customer experience.

  Queue Calling System in Restaurants

Why do we visit restaurants on our weekends? Well to spend some quality time with our friends and family or to make change in our daily routine. While visiting to a restaurant, one expects a good service in exchange of money which is worth taking. Who would like to join a long queue in order to receive their meal when they have much better options which are effortless? Queue calling system eases the effort of standing in the queue which is irritating as well as tiring. It is an integrated software which is functioned as per monitored. At the time of placing an order, with the bill, customer will receive a ticket or a token number which will be displayed on the screen which is visible to every one sitting in the premises. Therefore, by this system your customer does not have to stand to receive their order, either they can sit or hang around. The purpose of visiting a restaurant is to grab hospitality they offer and this system acts like a cherry on the cake. queue calling system

The system makes the waiting process effortless and smooth, as the first come will be first served, therefore no chance of confusion. The person operating this system can manually insert the data/token number, so that it gets recognized in the premises. The system is also beneficial in lot more areas like banks, hospitals, railway stations, malls, etc. You can experience the better productivity which can be received by adopting the best Queue calling System, as it is an advanced technology implemented to reduce human efforts. Smart Matrix provides a wide range of such systems which will suit the interiors of your premises and will get customized as per your preferences.

Wireless Queue System Is Useful To Run easy q

For every big organization it is a challenge to manage the heavy flow of customers in a polished and adequate manner. Wireless Queue System executes the abundant flow of customers in a manner that neither organization nor the customers have to overcome with any kind of difficulty while standing in the queue. A good wireless queuing system can assist you with an easier way to manage wireless queue systemcustomers during rush hours. The process is a more cost effective way in building the brand loyalty and faith of the customers. We provide you with the best in its kind system which matches your current requirement and possibilities so that you can challenge the world with high quality equipment’s. The waiting line concept makes the visitors tired and irritated, therefore by adopting this system you can join the queue from any place, can watch you position, know your status, explore where to go and acknowledge the exact time of your turn to come.

The system does not require any wiring or network points as everything is predefined as per the data inserted. Other than minimizing the waiting time, the system can also provide you with some important information like the number of visits per day, time duration of the customers in your organization, most visited areas by the customers and you can also take the feedback in the areas required. The Wireless Queue system is very easy to use software which will provide you a token number or a virtual ticket which you have to show on the arrival of your turn.

Get Easy Access Via Mobile Queue Management

Now day’s mobile phone is in hand of every individual. You can easily access anything from your mobile phone via a simple touch. People are very comfortable in using this device as they can operate it from any location and at their preferred time. By the successful results of this, queue management system also landed with a technology called Mobile queue management which has easy access through mobiles. It allows you to take an appointment through your mobile phones by simply downloading the app of your respective organization.

mobile queue management

The app will get you notified through a message at your turn. Therefore, you can join a queue from any location and can know the exact time of your turn. The application will also help you to know the number of visits of the customer and which customer visit how many times in your organization via the data collected by the application. Mobile queue management application will also assist the customer with the counter number of their service.  The customer while visiting the premises can also check their status in the queue from queue calling system. This system displays the present appointment or order number, so that the customer can know the status of their turn. Both the system also reduces the rush in front of counters, as the customer can freely perform any activity mean while.

Customer Waiting Management Dissatisfied Customers

Customer hates standing in the long queues. Therefore why to make your customer unhappy when there are so many technologies satisfying and very successfully fulfilling such needs. Queue Management System assists your organization in dealing with the long Queues. Smart Matrix introduces the best queue system which deals smoothly with the Customer Waiting Management.

Customer Waiting Management

This customer queue management software enables your functionality to bring out more productive results which is beneficial to both customer and the organization. Waiting line management system is time consuming as well as makes your customer tired and irritated, as nobody in this era wants to spend time for their turn to come. Queue Management Software is a customized system which works as per the instruction inserted in it. For example in restaurants at the peak hours, because of the heavy flow of customers, it become difficult to manage the orders smoothly as everything there take place manually. But by adopting Queue management solution everything will take place in a systematic form as the function runs online therefore there will be no chance of confusion. It is hardware and software which will take order and will provide you a token number as token management system is a part of Queue Management. You can take a glance of your physical appearance in the queue by the function of queue display system. The system will get you notified at your turn via a message by the function called message queue system. You can take appointments or can place orders by sitting at your place because of a function called Mobile Queue Management. The system will provide you with the exact time of your turn. How easy would be the life when you do not have to spend a single minute in waiting? Queue Management System Dubai understands the value of your precious time and takes care of it efficiently. The system is also known as Electronic Queue System everything in this function works online.

Doctor queue system is beneficial for patients as well as Doctors

Queue Management system is in high demand now days because of the kind of service they the system offers. It reduces the waiting time of the visitor which they spend standing in the long queues. The system is beneficial in areas where there is heavy flow of customers such as schools, hospitals, malls, railway station and any big organisation.

Doctor queue system

In Hospitals the system reduces the waiting zone of Doctor Queue System as it manages every activity online and you can look for an appointment from your place itself. You’ll be able to take a glance of your physical appearance on taking the appointment that where you are standing in the queue. Customer waiting management will be finished by this functionality. You will receive an accurate time line of your appointment therefore this will be beneficial for both patient as well as the Doctor. You will be allotted with a token number or a virtual ticket at the time of appointment which you need to show at the reception. Time is a valuable asset which is highly taken care by Queue Management System.

Interactive Touch Screen Kiosk


Touch Screen kiosk is a service provider which enables an organization to help their visitors with building directory information. It is a touch screen monitor in which a customized data is inserted to guide the visitors. The system is an easy to use hardware and software as anyone can easily navigate through the simplest functionality inserted in it.
Smart Matrix is providing a wide range of high-quality across a spectrum of interactive technologies. The places with large number of customers should adopt this technology as in bigger areas visitors get confused of where to go or what to do next, therefore this service provider assist the customer with the next level.Touch Screen Kiosk

Touch screen kiosks keep things easy right from the start with friendly greeters, simple on-screen instructions and quick confirmations. It is just like an ATM machine which guide the customers through the simple form of steps so that everyone can easily understand the procedure. Screens and voice instruction can easily toggle in any language as per inserted. The system provides an ideal way to deliver building directory information to guests or employees. Unlike a traditional static directory, fully customizable kiosk-based interactive directory is searchable, easily updatable and scalable.

Call Queue Management will never avoid any call

Is your business losing the customers because they are not entertained properly at the right time? Well Smart Matrix has a solution to this of your problem. You do not have to hire more persons to take call or increase your extensions to be always received. In short you do not have to lend your organization with these many expenses. Call Queue management entertain your customer so that they do hang the call even if they are in queue. Your extension number will never represent a busy tone either it will play the functionality you have decided to make listen to your customers.

call queue management
This system also keeps records of all the call even if they are disconnected so that you can revert to them whenever you want. The queue system is a high productive source to build and increase your efficiency. Your organization will never lose a customer because of heavy flow in calls as every call will be answered and if not then can also transferred to the preferred extension. Therefore now you have a smooth solution like call queue management in the peak rush hours as all the incoming calls are entertain well on time. Instead of hiring new employees and providing them with suitable training which is time and cost consuming one can opt this easy to applied system.

Digital Queue System provides Queue Number System

If you are handing an organization where extreme amount of visitors arrives to accomplish their work then it would have been very hard for you to handle the crowd in a fluent manner. This kind of scenario will irritate the person standing in the queue and the person dealing with the queue as well. Therefore opting the advanced technologies is the next best logical step to come out of such issues.  Queue System enables your queue to get managed in an adequate way. This technique will provide Queue number system which a person while visiting your premises will receive by entering their data into an automated machine. By this activity they will queue number system be able to watch their position in the queue without their physical appearance. They will receive their queue number in the form of a virtual ticket, token or a notification through a display guarded in the premises or in mobile. Your customers can also apply their bookings from their place itself and can know the exact timing of their turn. Time is the most valuable asset now days therefore to respect and value the time of your visitors is appreciated worldwide.

Message Queue System Builds Communication Bridge

A Message Queue System is a mechanism that allows a sender and a receiver to exchange messages. In this process the sender posts a message in the queue and the receiver retrieves the message from the queue. A message queuing system builds a bridge between distributed systems, where you do not have to walk up to the concerned person to convey your information as you can communicate via Queue Messaging. In today’s message queue systemscenario where time is the most valuable asset, therefore nobody wants to waste their time standing in the long queue and waiting for their turn. Via this system you can send and receive the applications smoothly and adequately. By this process your organization will also be able to communicate with the visitors and can understand their area of comfort. Your visitors will able to share their thoughts regarding your services and you can keep an eye on everything as all the data is recorded so it is not necessary to respond immediately. This service provider is a great source of exchanging messages in a faster and effective way.


Smart Matrix UAE

Unit # 705, Al-Qusais Plaza, Al Qusais 2,
P.O. Box 85700,Dubai,

Tel: +971-4-2516295
Fax: +971-4-2516474

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